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Privacy, Confidentiality, Terms

Privacy policy

Personal information including names, phone numbers, email and addresses of clients are not made available to any other person or organisation, except in the normal course of banking.

Confidentiality

Information disclosed to the therapist is confidential. That means that it is not disclosed to any other person including family members except with the explicit permission of the client personally given to the therapist. Children under sixteen years are only seen with one or both parents present. If a parent is not available an adult family member or nominee must be arranged with the therapist. If this is not possible an additional therapist will be present and there is a charge for this. Sixteen year old and over are treated as adults. Confidentiality is subject to the laws of the State of Victoria and the Commonwealth of Australia

Terms of service

The therapist will use his best endeavour to assist clients to achieve a healthier life. It is the client’s responsibility to use the therapist’s advice and hypnotic treatment. Fees are charges for the therapists time used for a client and so there are no refunds of fees. If an appointment is missed without 24 hours notice the fee is forfeit. The therapist may at his discretion provide additional sessions without cost if he deems this appropriate.